Question 1

What's the minimum I need to start?

Accepted Answer

Start with just R4,100. You can grow your pot anytime as you go — there's no rush or lock-in.

Question 2

How do I withdraw my money?

Accepted Answer

Log into your dashboard, request a withdrawal whenever you need it, and funds go back to your payment method within standard timeframes.

Question 3

Is my capital kept safe?

Accepted Answer

Your account uses industry-grade security and verification. Like all investing, your money is at risk — values can fall as well as climb.

Question 4

How long until I can start trading?

Accepted Answer

Most sign-ups take just a few minutes. Once your first deposit clears, you can launch a plan straight away with your analyst.

Question 5

Are there costs I don't know about?

Accepted Answer

All charges are laid out in plain sight before you agree. You'll see exactly what your plan costs — nothing hidden ever.

Question 6

What age do I need to be?

Accepted Answer

You must be 18 or older to open an account and invest. We'll verify your age and identity as part of setup.

Question 7

Which payment methods work?

Accepted Answer

Debit cards, credit cards, bank transfers, select e-wallets and crypto are all available. You'll see all your options at the funding screen.

Question 8

When can I reach support?

Accepted Answer

Our team answers Monday to Friday, 09:00 to 18:00. We aim to help with any question within one business day.

Question 9

Who pays tax on my gains?

Accepted Answer

Tax rules depend on where you live — that's on you. Keep your records and get advice from a qualified tax professional.

Question 10

What is KYC and why do I need it?

Accepted Answer

KYC proves who you are — it's standard in investing, keeps your account safe, and is just part of the process.

Question 11

Do I need to know markets already?

Accepted Answer

Not at all. Your personal financial analyst guides you from day one, so prior knowledge isn't needed.

Question 12

Who actually manages my investments?

Accepted Answer

A dedicated financial analyst, backed by AI, tailored to your goals and risk appetite. Human judgment runs the show — technology supports it.

Question 13

Is this platform regulated?

Accepted Answer

Yes — we comply with financial and cyber standards set by the FSCA, with built-in security and identity checks.

Question 14

Can I add more cash later?

Accepted Answer

Of course. Top up whenever you want and work with your analyst to shape your plan as your aims shift.

One account, one analyst, full clarity.